Terms & Conditions

Effective Date: November 17, 2025

1. Agreement to Terms

Acceptance: States that by using the website and purchasing products, the user agrees to be bound by the T&Cs, the Privacy Policy, and any other policies published on the site.
Minimum Age: Specifies that users must be at least 16 years old (or the age of majority in their jurisdiction) or have parental/guardian consent.

2. Product Information & Accuracy

Description: Acknowledges that all efforts are made to display product colors, features, and descriptions as accurately as possible.
Disclaimer: Crucially, states that artificial jewelry is subject to slight variations and that the store does not guarantee that the customer's device display will accurately reflect the product's true color/size.
Pricing: Notes that prices are subject to change without notice and that any errors in pricing will be corrected promptly (e.g., the store reserves the right to refuse or cancel orders placed with incorrect pricing).

3. Orders & Payment

Order Acceptance: States that placing an order constitutes an offer to purchase, which is subject to acceptance by the store. The store may refuse or cancel an order for various reasons (e.g., product unavailability, pricing errors, or suspicion of fraud).
Payment Methods: Lists accepted payment methods (e.g., UPI, Razorpay, etc.).
Taxes: Clarifies the customer's responsibility for any applicable sales tax, VAT, or other duties.

4. Shipping & Delivery

Processing Time: Provides an estimated time for processing orders before shipment.
Shipping Costs: Specifies how shipping costs are calculated and displayed.
Risk of Loss: Highly Important: States when the risk of loss or damage passes to the customer (e.g., upon delivery to the carrier or upon final confirmed delivery). The store is generally not responsible for delays, losses, or damage caused by the shipping carrier.
Delivery Estimates: Clarifies that any delivery dates provided are estimates and not guarantees.

5. Returns, Exchanges, & Refunds

Eligibility: Clearly defines what products are eligible for return or exchange (damaged, wrong product delivered etc.).
Timeframe: Specifies the window for returns (e.g., 4-7 days from delivery).
Non-Returnable Items: Lists items that cannot be returned for hygiene or other reasons (e.g., earrings, personalized/custom items).
Condition: Explains that returns are subject to inspection and that items not in their original condition may be refused or incur a restocking fee.
Refund Process: Details how refunds are processed (e.g., method of refund, processing time).

6. Intellectual Property

Ownership: States that all content on the website (text, images, logos, designs, product photography) is owned by the jewelry store and protected by copyright and trademark laws.
Limited License: Grants users a limited, non-exclusive right to access and use the site for personal, non-commercial use only.

7. User Conduct & Account Management

Prohibited Use: Lists actions that are forbidden (e.g., attempting to hack the site, posting malicious content, using the site for illegal purposes).
Account Security: Customers are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

8. Warranties & Limitation of Liability

Disclaimer of Warranty (The "As Is" Clause): States that the website and products are provided "as is" without any warranties (expressed or implied), except where prohibited by law.
Limitation of Liability (The Cap): A critical legal clause. Limits the store's liability to the amount paid by the customer for the product in question, thereby protecting the business from excessive claims.

9. Governing Law & Dispute Resolution

Governing Law: Specifies the jurisdiction/state/country whose laws will govern the T&Cs (usually where the business is registered).
Dispute Resolution: Outlines the process for resolving conflicts (e.g., mandatory arbitration or litigation in a specific court).

10. Changes to Terms

Notification: Reserves the right to update or modify the T&Cs at any time. Users will be notified of major changes, often by posting the new terms on the site.

Terms & Conditions

Effective Date: November 17, 2025

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1. Agreement to Terms

Acceptance: States that by using the website and purchasing products, the user agrees to be bound by the T&Cs, the Privacy Policy, and any other policies published on the site.​

Minimum Age: Specifies that users must be at least 16 years old (or the age of majority in their jurisdiction) or have parental/guardian consent.

​

2. Product Information & Accuracy

Description: Acknowledges that all efforts are made to display product colors, features, and descriptions as accurately as possible.

Disclaimer: Crucially, states that artificial jewelry is subject to slight variations and that the store does not guarantee that the customer's device display will accurately reflect the product's true color/size.

Pricing: Notes that prices are subject to change without notice and that any errors in pricing will be corrected promptly (e.g., the store reserves the right to refuse or cancel orders placed with incorrect pricing).

3. Orders & Payment

Order Acceptance: States that placing an order constitutes an offer to purchase, which is subject to acceptance by the store. The store may refuse or cancel an order for various reasons (e.g., product unavailability, pricing errors, or suspicion of fraud).

Payment Methods: Lists accepted payment methods (e.g., UPI, Razorpay, etc.).

Taxes: Clarifies the customer's responsibility for any applicable sales tax, VAT, or other duties.

4. Shipping & Delivery

Processing Time: Provides an estimated time for processing orders before shipment.

Shipping Costs: Specifies how shipping costs are calculated and displayed.

Risk of Loss: Highly Important: States when the risk of loss or damage passes to the customer (e.g., upon delivery to the carrier or upon final confirmed delivery). The store is generally not responsible for delays, losses, or damage caused by the shipping carrier.

Delivery Estimates: Clarifies that any delivery dates provided are estimates and not guarantees.

5. Returns, Exchanges, & Refunds

Eligibility: Clearly defines what products are eligible for return or exchange (damaged, wrong product delivered etc.).

Timeframe: Specifies the window for returns (e.g., 4-7 days from delivery).

Non-Returnable Items: Lists items that cannot be returned for hygiene or other reasons (e.g., earrings, personalized/custom items).

Condition: Explains that returns are subject to inspection and that items not in their original condition may be refused or incur a restocking fee.

Refund Process: Details how refunds are processed (e.g., method of refund, processing time).

6. Intellectual Property

Ownership: States that all content on the website (text, images, logos, designs, product photography) is owned by the jewelry store and protected by copyright and trademark laws.

Limited License: Grants users a limited, non-exclusive right to access and use the site for personal, non-commercial use only.

7. User Conduct & Account Management

Prohibited Use: Lists actions that are forbidden (e.g., attempting to hack the site, posting malicious content, using the site for illegal purposes).

Account Security: Customers are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

​

8. Warranties & Limitation of Liability

Disclaimer of Warranty (The "As Is" Clause): States that the website and products are provided "as is" without any warranties (expressed or implied), except where prohibited by law.

Limitation of Liability (The Cap): A critical legal clause. Limits the store's liability to the amount paid by the customer for the product in question, thereby protecting the business from excessive claims.

9. Governing Law & Dispute Resolution

Governing Law: Specifies the jurisdiction/state/country whose laws will govern the T&Cs (usually where the business is registered).

Dispute Resolution: Outlines the process for resolving conflicts (e.g., mandatory arbitration or litigation in a specific court).

10. Changes to Terms

Notification: Reserves the right to update or modify the T&Cs at any time. Users will be notified of major changes, often by posting the new terms on the site.

Acceptance: States that by using the website and purchasing products, the user agrees to be bound by the T&Cs, the Privacy Policy, and any other policies published on the site.