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Privacy Policy

Effective Date: November 17, 2025

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1. Introduction

 

This Privacy Policy describes how Shibé Jewels, located at B-12/124-B, Udai Giri 1, Sector 34, Noida collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, shibe-jewels.in.

We are committed to protecting your privacy and handling your data transparently and securely.

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2. Information We Collect

 

We collect information in two main ways: directly from you, and automatically through our technology.

 

2.1 Information You Directly Provide

 

When you make a purchase, create an account, or contact us, you voluntarily provide the following Personal Information:

  • Identity & Contact Data: Name, email address, phone number, shipping address, and billing address.

  • Transaction Data: Details about the products you purchase. (Note: We do not store full payment card details; these are securely processed by our third-party payment gateway.)

  • Account Data: Username and password (hashed), and saved preferences.

  • Correspondence Data: Information contained in communications with us (e.g., customer service inquiries).

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2.2 Information Collected Automatically (Usage Data)

 

When you access the Site, we automatically collect certain information about your device and usage through cookies, log files, and other tracking technologies:

  • Device Data: IP address, browser type, operating system, and unique device identifiers.

  • Usage Data: Pages viewed, referring websites, time spent on pages, and clickstream data.

  • Location Data: General geographical location inferred from your IP address.

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3. How We Use Your Information

 

We use your Personal Information for the following purposes:

  • Fulfilling Orders: Necessary for the performance of a contract (to process payment and ship goods).

  • Customer Service: Necessary to respond to your inquiries and support requests.

  • Site Improvement & Analytics: Legitimate interest (to improve our website, services, and product offerings).

  • Marketing & Promotions: Consent (if you have opted-in to receive promotional emails).

  • Security & Fraud Prevention: Legitimate interest and legal obligation (to maintain the security of our Site).

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4. Sharing Your Personal Information

 

We share your Personal Information with the following trusted third parties only to help us provide our services and fulfill our contracts with you:

  • Service Providers: We share necessary data with companies that provide services on our behalf, such as:

    • Payment Processors: [Razorpay] to securely process payments.

    • Shipping Carriers: [Shiprocket] to deliver your order.

    • Analytics Providers: [Google Analytics] to understand website usage.

  • Legal Compliance: We may disclose your data if required by law or subpoena, or to protect our rights, property, or safety.

 

5. Cookies and Tracking Technologies

 

We use cookies (small data files stored on your device) to enhance your experience. These are categorized as follows:

  • Strictly Necessary: Essential for site functionality (e.g., keeping items in the cart).

  • Functionality: Remembers your choices and preferences (e.g., currency, language).

  • Performance/Analytics: Measures website performance (e.g., traffic sources, popular pages).

  • Targeting/Advertising: Used by partners to build a profile of your interests and show relevant ads.

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5.1 Controlling Your Cookie Preferences

 

You can manage your non-essential cookie preferences at any time:

  • Cookie Preference Center: You can re-open our consent tool by clicking the "Manage Cookie Preferences" link in our website footer. This allows you to toggle your consent for Functionality, Performance, and Targeting cookies.

  • Browser Settings: You can configure your browser to reject all cookies or to alert you when a cookie is being sent. However, disabling cookies may impact your ability to use certain features of the Site.

 

6. Data Subject Rights

 

Depending on your location (e.g., EU or California residents), you may have the following rights regarding your personal data. To exercise any of these rights, please contact us at shibejewels4u@gmail.com.

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request correction of incomplete or inaccurate data.

  • Right to Erasure: You can ask us to delete your personal data (subject to legal obligations to retain records).

  • Right to Object to Marketing: You can easily opt out of marketing communications via the "unsubscribe" link in any email.

  • Right to Data Portability: You can request your data be transferred to you or a third party in a machine-readable format.

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7. Data Security

 

We implement reasonable security measures, including SSL/TLS encryption for all data transmission and secure third-party payment gateways, to protect your Personal Information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

 

8. Children's Privacy

 

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Effective Date" at the top.

 

10. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email: shibejewels4u@gmail.com.

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